I want 13...BILLLLLLLLLION dollars!
Mine is straightforward – take the promotional products industry, and reduce its sales by 70%, or $13.8B. Ok, not the sales exactly, more like the topline number.
According to the Advertising Specialty industry, in 2008 promotional products industry sales were $19.8 …BILLION dollars! I don’t have anything personal against the ASI/PPAI folks, but I question the effectiveness of the marketing spend. Let’s cut to the chase, the interrogation goes like this:
How effective were your (insert promo product here) …flashlights? Do you know who got them? Will you be able to follow up with those consumers? How easy were they to distribute? Did the perceived value of the incentive net incremental sales?
Ouch, these answers can be prickly.
I think that promotional products/incentives have their place, it’s just at the end of the aughts, I think they should be (mostly) digital. Why? Well, digital incentives (for today, let’s call it “content”) have several advantages to physical products: They offer instant gratification, you can track who has them, integrate those consumers into your CRM plan, distribution is simple (by comparison), and by taking advantage of breakage, you can offer consumers a higher perceived value incentive. The thing I really like though is the way that you can engage a consumer in a rich experience, and get them interacting with your brand in a positive manner. Try doing that same calculus with a free hat and get back to me.
So back to my plan…by leveraging digital incentives, the promotional spend becomes more targeted, distribution becomes less expensive (and less worrisome too), and know marketers are able to pass incentives (with higher perceived values) to the consumer. These are substantive benefits, with less waste and lower costs. My idea is not really an evil one; it’s just a wakeup call to marketers and promotional sales folks alike. The digital future is now, embrace it, leverage it, benefit from it. This message is not unique to me alone, check out Tom Foremski’s thoughts on the Internet’s devaluation effect…
World domination can wait until later.